I had this JVC camcorder since 2003 but didn't use it much. When I tried to shoot something recently, it is no longer working. Symptoms is as follows.
LCD is working; lens cap is off; all menu items are working fine; playback previously recorded tapes. However, the screen or the viewfinder shows blank when I tried to record. Nothing is recorded on the tape.
After some search, it turns out that this is a well know problem for JVC camcorders: manufacture fault on CCD. JVC UK handles this problem before 10/1/2007 , but I need to try my luck at JVC US.
After calling the JVC customer support number, it turned out that they have set up a special program called "CCD program" which deals with such factory defects. I need to send my camcorder (without any accessories) to the JVC factory service center in California and they will fix the problem in about 2~4 weeks's time. JVC will pay for all the cost, but I need to pay for the one-way UPS/Fedex shipping fee for sending the camcorder to the service center.
I eventually got the camcorder back around 2 weeks. There is a sticker in the package saying that the CCD has been replaced. The unit now works fine.
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